No Refund Policy for Custom Items
At Bardown, we take pride in creating unique, custom-made products tailored to each customer's specifications. Due to the personalized nature of our items, all sales are final, and we do not offer refunds, returns, or exchanges.
Exceptions
Refunds or replacements may only be provided in the following cases:
- The item arrives damaged or defective (must be reported within 14 days of delivery with photographic evidence).
- There is an error on our part that differs from the agreed-upon customization details.
If you experience any issues with your order, please contact us at info@gobardown.com within 14 days of receiving your item, and we will be happy to assist you.
By placing an order with us, you acknowledge and agree to this no-refund policy.
Thank you for your understanding and support!
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